The Better Business Bureau (BBB) recently awarded accreditation and an A+ rating to Securus Technologies. The Better Business Bureau is a highly respected organization by people within and outside the business world. Many consumers turn to the Better Business Bureau when they have problems with companies or need information concerning the level of service provided by the companies. Therefore, any positive acknowledgement provided by the Better Business Bureau is good for any company.
There are several reasons why many people look at the Better Business Bureau as a trusted source of information regarding companies both large and small. One of the main reasons is that the Better Business Bureau is not affiliated with the companies that it gives accreditation and ratings for regarding the companies’ service and performance level. This outside perspective as a third party helps tremendously related to the trust factor that people place with the Better Business Bureau.
Securus Technologies is a company that provides services and products for organizations in safety and law related industries such as public safety, enforcement agencies, and correction agencies. Securus Technologies currently serves close to 3,400 agencies across the country, and also provides services to over one million inmates across the country.
Securus Technologies made several improvements within its company to help with areas such as customer service. The company recently established a large call center to help with the daily demands of customer service. This call center has allowed Securus Technologies to offer a level of customer service that is considered at the top of its industry.
Securus Technologies is a company that is on the move. The company is now recognized by the Better Business Bureau as an accredited company with an A+ rating. I believe this acknowledgment by the Better Business Bureau is a valuable recognition that will help Securus Technologies in many ways moving forward.